Terms & Conditions

HUNZA G TERMS & CONDITIONS

Last Updated: [●]

These Terms & Conditions govern your use of the HUNZA G website (www.hunzag.my) and all purchases made through it. By accessing our site or making a purchase, you agree to these terms.


1. GENERAL TERMS

  • Eligibility: You must be at least 16 years old to purchase.

  • Account Responsibility: Keep login details secure; you’re responsible for all account activity.

  • Pricing: All prices are in GBP/USD (select at checkout) and include VAT but exclude shipping/duties.

  • Product Descriptions: We strive for accuracy but cannot guarantee colors will match your screen.

2. ORDER PROCESSING

  • Confirmation: Orders are confirmed via email; this constitutes our acceptance of your offer to purchase.

  • Cancellations: Requests must be made within 1 hour of ordering via [support@hunzag.com].

  • Stock Errors: If an item is unavailable, we’ll notify you and refund within 5 business days.

3. PAYMENT

  • Methods Accepted: Visa, Mastercard, Amex, PayPal, Apple Pay.

  • Security: Payments are encrypted via SSL; we never store full card details.

  • Declined Payments: Orders will be held for 48 hours to resolve issues before cancellation.

4. SHIPPING

  • Delivery Areas: Worldwide (exclusions apply – see Shipping Policy).

  • Timelines: Dispatched within 1–3 business days; delays may occur during sales/holidays.

  • Customs/Duties: International buyers are responsible for all import fees.

5. RETURNS & REFUNDS

  • Policy: 14-day return window for unworn items with tags (excludes swimwear with removed hygiene liners).

  • Process: Initiate returns via our portal here; refunds issued within 10 business days.

  • Exchanges: Free size exchanges subject to stock.

6. INTELLECTUAL PROPERTY

  • All content (logos, designs, imagery) is owned by HUNZA G and protected under UK/EU copyright law.

  • Use Restrictions: No commercial use of site content without written permission.

7. LIABILITY

  • We’re not liable for:

    • Indirect damages (e.g., lost profits) from product use.

    • Minor color/fabric variations due to monitor settings.

  • Maximum liability is limited to the order’s purchase price.

8. PRIVACY

  • Personal data is handled per our Privacy Policy. By ordering, you consent to data processing.

9. GOVERNING LAW

  • These terms are governed by English law. Disputes must be resolved in UK courts.

10. CHANGES TO TERMS

  • We may update these terms; changes take effect upon posting. Continued use constitutes acceptance.


Contact Us:
For questions, contact [legal@hunzag.com] or:
HUNZA G Ltd.
[Registered Address]
Company No. [●]
VAT No. [●]

By using our site, you confirm you’ve read and agreed to these terms.

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